Cancelling a scheduled surgery is only possible via e-mail.

Check twice the day confirmed by the booking, if the reservation is canceled, the deposit can not be returned, we can not claim it to pay back. In this case the patient has voluntarily resigned or canceled the surgical time the deposit will be completely lost.

The clinic is not obligated to repay the paid deposit.

If the patient has paid the surgical deposit to the surgery indicated in the confirmation day / days, the requested date can not be changed anymore.

As a general rule, a new surgical time can only be requested with another payment.

Exception as outlined above:

If the surgery is canceled because: unexpected disease, an unavoidable obstacle is serious for a problem, and this is done by appropriate medical (general practitioner, specialist, hospital final report) or other official documentary evidence, it will be surgically operative You can change your date 1 time without having to lose your paid deposit.

The new date must be within 2 months from the date of deferment.

Repeat date beyond 2 months (including modification or new time request) the patient is obliged to pay another deposit.

A new surgical time is only available for a new period of payment based on a valid price list.

In that case if the clinic is prevented for unforeseen reasons in carrying out his duties and for other unavoidable and unexpected reasons for his patients you will not be able to receive at the pre-booked surgery time, and in any case notice to the affected patient (s). The way of the notification is e-mail or phone .

In view of the extent of the problem that hinders the provision of the service, the clinic is concerned it offers three alternate times for the surgery. If the patient a do not accept any of the times offered, the clinic is not required to submit any further offer which states that the surgical time is considered to be canceled by a patient and a the deposit is lost. In the present case, the patient's deposit can not be returned. By paying the deposit, the patient expresses this information in full he understands the fact that he understands and recognizes himself as compulsory, as well as to the clinic in accordance with this information no claim for damages.

 

Civil law section 6:185 [Earnest money]

(1) A sum of cash deposited with the other party shall be construed as earnest money if provided to evidence commitment and if this intention is expressly indicated in the contract.

(2) If the contract is performed the earnest money shall be credited to the amount payable. If the contract falls through for reasons attributable to neither or both of the parties, the earnest money shall be returned.

(3) The person responsible for the failure of performance shall forfeit the earnest money that he has given, or he shall refund twice the amount of the earnest money he has received.

(4) Forfeiture of the earnest money or the double repayment shall not constitute an exemption from the consequences of non-performance. The amount of the earnest money shall be credited to the contractual penalty and compensation.

(5) An excessive deposit of earnest money may be reduced by court at the obligor’s request.

 

BY PAYING THE EARNEST MONEY PATIENT ACCEPTS THE CLINICS TERMS AND CONDITIONS ON THE EARNEST MONEY AND ON THE SCHEDULING, CANCELLING, OR CHANGING OF THE DATE OF A SURGERY.
WE KINDLY ASK YOU TO ARRIVE ON TIME ON THE DAY OF THE SURGERY (9 AM CET).

 

Sincerely,

DHC TEAM

7-10 days rest is recommended for the micro-wounds to heal and to cease the incidental swelling around the face.

All kinds of sports, especially swimming, solarium and sauna usage is strictly prohibited for 3 weeks.

Our patients are provided with precise oral and written directions on medication, and the care of the implanted and the donor areas after the surgery.
Hair growth following FUE hair restoration surgery, begins intensively in the 4th-5th-6th month. More precise estimation is subject to individual factors.
Final results are visible after 12 months.

FUE hair transplantation is not a "beauty treatment" but a cosmetic SURGERY that requires significant professional background and professional work!

It is important to know that a hair transplantation procedure is NOT a cosmetic treatment, but a serious AESTHETIC SURGERY so those planning on having a hair transplantation should note and acknowledge the followings: Before the hair transplantation procedure it is absolutely MANDATORY to attend a personal or an e-mail consultation at the operating institute!